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COVID-19 UPDATE
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Covid-19 Updates

COVID-19 Updates

June 8th

We are very much operating as normal but are experiencing a number of delays in the supply chain as order numbers increase whilst suppliers and other partners a still working on reduced staff numbers, we are seeing this gradually improving but please be aware there may be some extra delays with some orders.

May 16th

Everything is currently operating very much as normal and we are not now aware of any delays with dispatches, deliveries or supply of goods. We have cleared the huge backlog of orders and are confident we can now keep on top of the increased demand.

May 7th

We are still fully operational and are ourselves fully up to date with our dispatches. We are experiencing a few delays through certain supply chains and delivery partners, but these seem to be limited to 48hrs at most and are only affecting a small percentage of orders.

Thank you for your continued support

 

April 22nd

We are aware of some delays with Royal Mail Parcels, Please see below from their website

 

22 April 2020

Normal deliveries and collections should take place throughout the UK this week. However, despite our best endeavours, it is likely some areas of the country will experience some level of disruption due to Coronavirus-related absences at local mail centres or delivery offices. We’re sorry about this. Every item of mail is important to us, so we are working hard to keep any delays to a minimum. Thank you for your patience and understanding in these unprecedented times.


April 14th

Our website ofices and warehouse remains operational and we are continuing to ship orders daily, we are experiencing a few delays within the supply chain but these really are quite minimal and we will update customers with any additional delays.

 

March 30th

We continue to operate as normal and are dispatching orders as quickly as possible, We are experiencing some delays with couriers around the country and although these delays are quite minimal some orders are taking slightly longer than normal to get from our warehouses to customers. We are working hard with our delivery partners to keep these to a minimum.

March 27th

Our offices and Warehouse continue to operate as normal although we have decided to close the offices on Saturdays until Further notice, Calls and e-mails should still be answered during this period with staff working from home but may take a little longer than normal.

March 23rd

Following Government Advice we have closed our showroom until Further Notice, Our online business continues as normal and we are not aware of any disruption to our delivery services.

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