FAQ's

Can I use LED bulbs to replace my traditional bulbs?

Of course, LED bulbs are designed to fit pre-LED light fittings by using the same fitment types as traditional bulbs. Therefore, they can be used as a direct, energy efficient replacement for traditional halogen and incandescent bulbs. However, it’s important to remember if you use a dimmer, not all LED bulbs are dimmable, so this is something you’ll have to consider. If you have any questions about making the switch to LED, feel free to call our customer services for more information on 01249 462220.

To get the same light output, what wattage LED bulb should replace my 60w traditional bulb?

As LED lighting is much more energy efficient than traditional bulbs, less wattage is required to produce the same amount of light. Light is measured in Lumens – with each type of bulb giving out a different amount of lumens per watt. As a general rule, a 10w LED bulb will produce around the same amount of light as a traditional 60w incandescent bulb. Take a look at our lumens guide which provides comparative wattage and lumens for different types of bulbs.

Where can I get spare parts for my light fitting?

If your light requires a spare part or additional accessory, you can find them by navigating the relevant brand page on our site and choosing ‘Spares & Accessories from the filter box on the left hand side. If you’re experiencing problems with your light fitting or can’t find the part you need, please give us a call on 01249 462220 so we can point you in the right direction.

Do I need certain types of light for my bathroom?

Absolutely; as bathrooms contain high amounts of moisture and water is present, your lights need to have the relevant protection. Bathroom lights are classified into different IP ratings; IP standing for ‘Ingress Protection’. The numbers which follow the IP refer to the level of protection so it’s important to know which rating will suit your bathroom best. We go into more detail in the below question to help you determine the correct rating for your needs.

Which IP rating do I need for my bathroom?

Different areas of your bathroom are classified into zones; with each zone requiring a different IP rated light fitting.

Zones 0 is inside the bathtub or shower itself. For safety, all light fittings used in this zone must be low voltage (max 12v) and be IP67 rated at a minimum.

Zone 1 is above the bath, up to a height of 2.25m from the floor. You’ll require a minimum rating of IP44 in this area.

Zone 2 is an area stretching 0.6m outside the perimeter of the bath and up to a height of 2.25m from the floor. Again, you’ll require a light fitting that’s rated IP44 for this area.

Does our price include VAT?

All prices on our website include VAT as the current UK prevailing rate.

How long will my delivery take?

We aim to deliver almost all orders within 48-72 Hours of receiving the order.

Are my details safe?

We would like you to be confident about ordering online, we use secure socket layer (SSL) technology to ensure that your details are safe and information you provide is fully encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen.

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